- Introduction
Plizz (Thailand) Co.,Ltd. and its affiliates and subsidiaries
(“Plizz”, “we” or “our”) takes its responsibilities under
applicable privacy laws and regulations ("Privacy Laws")
seriously and is committed to respecting the privacy rights and
concerns of all Users of our platform. The Platform means all
websites and systems developed and/or owned by Plizz
(collectively as the "Platform"). The Privacy Policy is designed
to inform the User in rights and how we protect the Privacy Data
of our users to assist the Users in making the decision before
using our services (“Privacy Policy” or “Policy”). The User
means the person who access the Platform, use the Platform,
visit the Platform or register to open account with us
(collectively as “User”, “you” or “your”). We recognize the
importance of the personal data you have entrusted to us and
believe that it is our responsibility to properly manage,
protect and process your personal data. Please read these
Privacy Policy carefully before using the Platform or our
services. By using the Platform, our services, registering for
an account with us, visiting the Platform, or accessing our
services, you acknowledge and agree that you accept the
practices, requirements, and/or policies outlined in this
Privacy Policy, and you hereby consent to us collecting, using,
disclosing and/or processing your personal data as described
herein.
IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA
AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR
SERVICES OR ACCESS OUR PLATFORM.
If we change our Privacy Policy, we will post those changes or
the amended Privacy Policy on our Platform. We reserve the right
to amend this Privacy Policy at any time.
- When will Plizz collect personal data?
We will/may collect your personal data:
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when you access and/or use our services or our Platform, or
register and/or open an account with us;
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when you submit or sync any financial information, including,
but not limited to, applicable tax forms or other forms
relating to any of our products and services, whether online
or by way of a physical form;
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when you enter into any agreement or provide other
documentation or information in respect of your interactions
with us, or when you use our products and services;
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when you interact with us, such as via telephone calls (which
may be recorded), letters, fax, face-to-face meetings, social
media platforms and emails etc.;
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when you use our electronic services, or interact with us via
our application or use services on the Platform including,
without limitation, through cookies which we may deploy when
you interact with our services or Platform;
- when you carry out transactions through our services;
- when you provide us with feedback or complaints;
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when you access or use other website and application which use
and/or link with the Platform
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when you install the application to your computer, mobile
phone or any devices (“device”) and/or use the device to
access the Platform;
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when you connect your account of other website or application
into your account of the Platform;
- when you submit your personal data to us for any reason
- The purpose of collecting, using, disclosing and/or processing
your personal data
We may collect, use, disclose and/or process the personal data
of User for one or more of the following purposes:
-
Use our service
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to storage and back up your information when you submit or
sync any financial information, including, but not limited
to, applicable tax forms or other forms relating to any of
our products and services, whether online or by way of a
physical form;
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allow you to use our services and/or to access our
services and the Platform, and for this purpose we may
verify, identify and check the accuracy of your data as
well as contact you in needed;
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to manage, operate, provide and/or administer your use of
and/or access to our services and Platform;
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to provide and support the clients of the Platform to
process and manage the services regarding the consent
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to facilitate client services providing or analysis our
services
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to deal with or complete a transaction as well as process
the payment with third parties via the services
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to response and deal with your service requests and notify
you of service issues and unusual account actions
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to follow up and inform the benefits, any modification of
the service and to response your inquiries and notify in
any kind of changes.
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We may collect the personal data to conduct research,
analysis and development activities (including, but not
limited to, data analytics, surveys, product and service
development and/or profiling), to analyze how you use our
services, to improve our services and/or to enhance your
client experience;
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To comply with relevant or applicable law (Legal Obligation)
We may use your personal data to enforce or process to
comply with or as required by any applicable law including,
without limitation, meeting the requirements to make
disclosure under the requirements of any law binding on
Plizz.
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To take any legitimate interests
Plizz may process your personal data in accordance with the
legitimate interests, such as;
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to prevent, handle and/or reduce the risk of illegal
activities including discloser the personal data to third
party to enhance our service standard
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to record voice conversation with call center or images
from CCTV, to exchange ID cards before entering buildings
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to manage risks, monitor, manage within organization
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we may disclose the personal data to other service
providers (Outsource) to store, and back up the personal
data by Cloud Computing and to develop the information
technology system of Plizz
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to monitor the interaction through email or internet
between our employee and you to prevent the disclosure of
confidential information of Plizz to third parties.
- What Personal Data will Plizz Collect
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Personal data means data that can directly or indirectly
identify you as following;
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Personal data that you give directly to or through the
Plizz, or available to Plizz by your use of services,
contact, visit, search via digital channels, website,
Platform, call center, assigned persons or other means.
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Personal data received or accessed by Plizz from other
sources not directly from you. For example, clients of our
Platform, government entities, company partner, financial
service providers, and information service provider, etc.
Plizz will collect data from other sources only when your
consent is given as consistent with laws unless where
necessary for Plizz as permissible under laws.
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Your personal data that Plizz collects, uses and/or
disclose are such as;
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Business information such as company name, capital,
registration number, head office address, name of
directors
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Personal information such as name, surname, age, date
of birth, citizenship, marital status, national
identification number, passport number, workplace,
business;
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Contact information such as home address, current
location, work address, telephone number, E-mail, LINE
account ID;
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Transaction information such as invoice, bill payment,
input and output transaction, income, cost, expenses;
- Financial information.
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Information related to devices or machines such as, IP
address MAC address Cookie ID;
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Other information such as website-visiting data,
voice, still picture, moving picture, and other
information deemed personal data under the Personal
Data Protection Laws
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Records of correspondence with Plizz such as, through
the website, e-mail where user information is stored
and back up, etc.
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Criminal records including the alleged offenses which
Plizz received from you and other involved person for
providing our Services in accordance with this Privacy
Policy and the applicable laws.
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Tax information such as, Tax identification number
etc.
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Sensitive Data is personal data that is specially categorized
by law and will be collected, used and/or disclosed by Plizz
only when we have obtained explicit consent from you or where
necessary for Plizz as permissible under law. Plizz may
collect, use and/or disclose biometric identifiers
(Biometrics), e.g., facial recognition, fingerprint
recognition, retina recognition, voice recognition for the
purpose of verifying and confirming identity of applicants for
services and/or transaction via digital channels or other
channels, etc. If you sign up, connect or sync to be a user of
our Platform, link your Xero account to our Platform, link
your account to your Social Media Account or use any Plizz
features, we may access information about you which you have
voluntarily provided to your Xero Account in accordance with
such provider's policies, and we will manage and use any such
personal data in accordance with this Policy at all times. If
you do not want us to collect the aforementioned
information/personal data, you may opt out at any time by
notifying our Data Protection Officer in writing via contact
information in clause 11. Note, however, that opting out or
withdrawing your consent for us to collect, use or process
your personal data may affect your use of the Services and the
Platform.
- How Plizz disclose your personal data
-
Plizz may need to disclose your personal data to third party
parties to operate or service regarding the purpose of the
Platform by receiving the consent from you or the matters
allowed by laws. For example, inform your name, company name,
director name, Tax ID, current address to service you as your
requests. You have the right to share your personal data to
process your transaction for any cases with any person and it
is not responsible or involved by Plizz.
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We, and third parties, may from time to time make software
applications downloads available for your use via the Platform
or through our services. These applications may separately
access, and allow a third party to view, your identifiable
information, such as your name, your user ID, your device’s IP
address or other information such as any cookies that you may
previously have installed or that were installed for you by a
third party software application or website. Additionally,
these applications may ask you to provide additional
information directly to third parties. Third party products or
services provided through these applications are not owned or
controlled by Plizz. You are encouraged to read the terms and
other policies published by such third parties on their
websites or otherwise.
- Disclaimer regarding security and third party sites
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We do not guarantee the security of personal data and/or other
information that you provide on third party sites. We do
implement a variety of security measures to maintain the
safety of your personal data that is in our possession or
under our control. Your personal data is contained behind
secured networks and is only accessible by a limited number of
persons who have special access rights to such systems, and
are required to keep the personal data confidential.
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In an attempt to provide you with increased value, we may
choose various third party websites to link to, and frame
within, the Platform. We may also participate in co-branding
and other relationships to offer e-commerce and other services
and features to our visitors. These linked sites have separate
and independent privacy policies as well as security
arrangements. Even if the third party is affiliated with us,
we have no control over these linked sites, each of which has
separate privacy and data collection practices independent of
us. Data collected by third party web sites (even if offered
on or through our Platform) may not be received by us.
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We have no responsibility or liability for the content,
security arrangements (or lack thereof) and activities of
these linked sites. These linked sites are only for your
convenience and you therefore access them at your own risk.
Nonetheless, we seek to protect the integrity of our Platorm
and the links placed upon each of them and therefore welcome
any feedback about these linked sites.
- How does Plizz protect your Personal Data?
Plizz has set out policies, rules and regulations on Personal
Data protection including organizational measure, technical
measure to prevent data receivers from using or disclosing the
personal data outside the purposes or without authorization or
unlawfully. For example, information technology system, measure
on confidential information of user. Plizz has amended the
policy, rule and regulation as frequently as necessary and
appropriate. Moreover, the Plizz’s executives, staffs,
employees, agents, and data receivers are obligated to keep the
Personal Data in confidence pursuant to confidentiality
agreement provided by Plizz. When it is necessary, Plizz may be
required to deliver or transfer the personal data to other
countries, do not maintain adequate standard levels, we will
ensure that the sending and the transferring are in compliance
with legal requirements and will put in place the Personal Data
protection measures as necessary, appropriate and in consistent
with confidentiality measures such as make the non-discloser
agreement.
- Cookies
We may from time to time implement "cookies" or other features
to allow us or third parties to collect or share information
that will help us improve our Platform and services we offer, or
help us offer new services and features. “Cookies” are
identifiers we transfer to your computer or mobile device that
allow us to recognize your computer or device and tell us how
and when the services or Platform are used or visited, by how
many people and to track activity within our Platform. We may
link cookie information to personal data. Cookies also link to
information regarding what items you have selected for service
and pages you have viewed. Cookies are also used to deliver
content specific to your interest and to monitor usage of the
services. You may refuse the use of cookies by selecting the
appropriate settings on your browser. However, please note that
if you do this you may not be able to use the full functionality
of our Site or the Services.
- How long does Plizz retain your Personal Data?
Plizz will retain your Personal Data for as long as necessary
during the period you are a client or under relationship with
Plizz, or for as long as necessary in connection with the
purposes set out in this Policy, unless law requires or permits
longer retention period. For example, retention pursuant to
Anti-money Laundering Law, retention for proving and examining
in the event of dispute within legal prescription period of not
over 10 years, etc. We may erase destroy, or anonymize the
Personal Data when it is no longer necessary or when the period
lapses.
- What are your rights related to Personal Data?
Your rights described here are legal rights that you should be
informed. You may exercise any of these rights within legal
requirements and policies at the present or as amended in the
future as well as regulation set out by Plizz. In case you are
under 20 years old or your legal contractual capacity is
restricted, your father and mother, guardian or representative
may request to exercise the rights on your behalf.
- Withdrawal of consent: If you have given
consent to Plizz to collect, use and/or disclose your Personal
Data, you have the right to withdraw such consent at any time
throughout the period your Personal Data available to Plizz,
unless it is restricted by laws or you are still under
beneficial contract. Withdrawal of your consent may affect
your use of services. For example, you may not receive
privileges, promotions or new offers, etc. For your benefits,
you are advised to learn and ask for consequences before
withdrawing your consent.
- Data Access: You have the right to access
your Personal Data that is under Plizz’s responsibility; to
request Plizz to make a copy of such data for you; and to
request Plizz to reveal as to how to Plizz obtain your
Personal Data
- Data Portability:You have the right to obtain
your Personal Data if we organizes such Personal Data in
automatic machine-readable or usable format and can be
processed or disclosed by automatic means; to request Plizz to
send or transfer the Personal Data in such format directly to
other data controllers if doable by automatic means.
- Objection:You have the right to object to
collection, use and/or disclosure of your Personal Data at any
time if such doing is conducted for legitimate interests of
Plizz, corporation or individual which is within your
reasonable expectation; or for carrying out public tasks. If
you request to object, the Plizz will continue collecting,
using and/or disclosing your Personal Data only when the Plizz
can establish a legal basis that doing so is more important
than your fundamental rights; or to affirm legal rights; to
comply with laws; or to defend a legal proceedings, depending
on a case by case basis.
- Data Erasure or Destruction:You have the
right to request Plizz to erase, destroy or anonymize your
Personal Data if you believe that the collection, use and/or
disclosure of your Personal Data is against relevant laws; or
retention of the data by Plizz is no longer necessary in
connection with related purposes under this Policy; or when
you request to withdraw your consent or to object to the
processing as earlier described.
- Processing Suspension: You have the right to
request Plizz to suspend processing your Personal Data during
the period where Plizz examines your rectification or
objection request; or when it is no longer necessary and Plizz
must erase or destroy your Personal Data pursuant to relevant
laws but you instead request Plizz to suspend the processing.
- Data Rectification: You have the right to
rectify your Personal Data to be updated, complete and not
misleading.
- Complaint:You have right to complain to
competent authorities pursuant to relevant laws if you believe
that the collection, use and/or disclosure of your Personal
Data is violating or not in compliance with relevant laws. The
exercise of rights above may be restricted under relevant laws
and it may be necessary for Plizz to deny or not be able to
carry out your requests, e.g. to comply with laws or court
orders, public tasks, your request in breach of rights or
freedom of other persons, etc. If Plizz denies the request,
Plizz will inform you of the reason.
- How can you contact Plizz and the Data Protection
Officer?
If you have any questions, concerns or inquiries regarding
collection, usage and/or disclosure of your Personal Data as
well as a request to exercise your rights under this Privacy
Policy or to complaint, you may contact us via the following
channel: Head office address : Sukhumvit 63, 68/2 soi 4,
Phrakanong Nua, Wattana, Bangkok 10110 Telephone Number :
+66208215100 Email : [email protected]