Terms and conditions

1. Preamble 

Plizz is a consultancy firm registered with the Federation of Accounting Professions, providing accounting and financial advisory services, with its registered office at 68/2 Soi 4 Sukhumvit 63 Sukhumvit Road, Phra Khanong Nuea, Wattana, Bangkok, Thailand, 10110

2. Term 

This agreement shall commence on the first day of the accounting period starting in the monthThe Client accepted the terms and conditions under the herewith agreement, and shall remain in effect unless terminated by either party upon 1 month prior written notice as per Clause 8.1..

3. Scope of Services 

Under the terms of the present agreement, Plizz shall provide the following package services:

a) Accounting & Tax Services:

• Book-keeping; (preparation of journal vouchers, posting accounting entries, computation of monthly trial balance, etc).
• Preparation of Monthly Report (by the 20th of following month).
• Preparation of year-end financial statements; (excluding statutory audit).

b) Tax services:

• Preparation of monthly withholding tax return form (including submission)
• Preparation of month VAT return form (including submission)
• Preparation of mid-year corporate income tax return form (including submission).

c) Payroll Services: (Plizz standard package includes payroll service up to 5 employees; additional employees will be charged THB 500 per employee per month).

• Preparation of monthly payroll report.
• Preparation of monthly personal income tax computation; Preparation and submission of monthly personal withholding tax return form (P.N.D.1);
• Preparation and submission of monthly social security fund;
• Preparation and submission of the annual summary of personal withholding tax returns form (P.N.D.1 Kor). Not included in package if Plizz was not in charge of the full year payroll.
• Preparation and submission of annual social security fund declaration and annual wage declaration (KorThor 20 Kor). Not included in package if Plizz was not in charge the full year payroll.

4. Add-on services (excluded from monthly package) 

• Accounts Payable Management
• VAT registration
• Company registration with Social Security Fund (SSF)
• Employee registration with Revenue Department/SSF
• Company registration with RD, SSF, DBD e-filing
• Part-time CFO
• Corporate Secretary

5. Plizz monthly Cut-off dates and Thailand statutory deadlines

The Client shall submit all accounting documents in their original form to Plizz on monthly basis; Plizz may however require to collect documents within more frequent intervals when deemed necessary for the timely completion of The Client’s accounts. Plizz and The Client agree to follow the following cut-off dates:

• 20^th of the month:  when payroll services are provided by Plizz, The Client shall submit all payroll information to Plizz by the 20^th of the month, Plizz will prepare and return income tax and social security computation by the 25^th of the month.
• 20^th of the month and 5^th of the following month:  All documents/data related to the first half of the current accounting period shall be submitted in full by The Client to Plizz by the 20th of the same month, and documents related to the second half of the current accounting period shall be submitted by the 5^th of the following month. A single monthly submission by the 5^thof the month following the current accounting period might be agreed for limited volumes of transactions.
•   Any document/data submitted after the 5^th of each month for the previous accounting period will be recorded in the next accounting period and therefore counted as part of the following period’s number of transactions determining the package price described in clause 6.. Also, in case of documents/data late submission, Plizz will not guaranty the timeliness of tax liabilities computation and returns filing with authorities.
•   The deadline of the 5^th will be moved to the 1^st of the following month in case The Client has not registered with the Revenue Department to submit tax returns online
•   Any incomplete or incompliant document will be returned to The Client.
• 12^th of the following month: Plizz will communicate withholding tax and/or Social Security liabilities to be settled by The Clients to the Revenue Department and Social Security Fund (provided that all necessary documents/data have been submitted in time). This deadline will be moved to the 5^th of the month for withholding tax liabilities in case The Clients have not registered with the Revenue Department to submit tax returns online.
• 15^th of the following month:The Clients will pay the due withholding tax and/or Social Security amounts directly to the Revenue Department and Social Security Fund. This deadline will be moved to the 7th of the following month for withholding tax in case The Clients have not registered with the Revenue Department to file taxes online.
• 20^th of the following month: Plizz will communicate VAT liabilities to be settled by The Clients. (provided that all necessary documents/data have been submitted in time). This deadline will be moved to the 12^th of the following month in case The Clients have not registered with the Revenue Department to submit tax returns online.
• 23^rd of the following month: The Clients shall transfer the due VAT amounts directly to the Revenue Department. This deadline will be moved to the 15^th of the following month in case The Clients have not registered with the Revenue Department2 to file taxes online.

Thailand Statutory deadlines:

•   PND.1, PND.2, PND.3, PND.53 and PP.36 to be filed on or before 7th of the month;
• (withholding taxes on services, monthly personal income tax and offshore VAT)
•   PP.30 and PT.40 to be filed on or before 15th of the month;
• (VAT and SBT)
•   PND.50, PND.52 and PND.55 to be filed within 150 days after the year end;
• (Year-end Corporate Income Tax)
•   PND.51 to be filed within 2 months after the half year end;
• (Mid-year Corporate Income Tax)
•   PND.90 and PND.91 to be filed within March 31st;
• (Annual Personal Income Tax)

All above mentioned deadlines are extended by 8 days for tax payers registered with e-filing.

•   Social Security on or before 15th of each month

6. Agreement on applicable services fees 

1. Services provided by Plizz will be charged as follows:

a) Monthly package:

• THB 5,900 per month for a monthly volume of transactions not exceeding 10 per month
• THB 8,900 per month for a monthly volume of transactions not exceeding 25 per month
• THB 12,900 per month for a monthly volume of transactions not exceeding 50 per month
• THB 18,900 per month for a monthly volume of transactions not exceeding 100 per month
• THB 22,900 per month for a monthly volume of transactions not exceeding 150 per month
• Customized pricing for a monthly volume of transactions exceeding 150 per month

b) Accounts Payable Management:

• THB 4,900 per month for a monthly volume of payments not exceeding 10 per month
• THB 8,900 per month for a monthly volume of payments not exceeding 20 per month
• THB 14,900 per month for a monthly volume of payments not exceeding 40 per month
• THB 19,900 per month for a monthly volume of payments not exceeding 60 per month
• THB 24,900 per month for a monthly volume of payments not exceeding 80 per month
• Plizz packages fees are revised monthly based on The Client’s monthly volume of transactions, billed fees can therefore be increased or decreased from one month to another. In case invoiced fees for the previous month (month M-1) were lower/higher than what it should have been based on the actual volume of transactions known after the billing date, the difference of fee will be charged/credit noted separately on the 20 th of the following month (month M), and the new applicable fee (adjusted up or down) applied on the next month invoice (month M+1).
• It is agreed that Plizz will review the tax compliance of all submitted documents, should the latter not be tax compliant, Plizz will return them to The Client and notify details to be amended. In case documents are returned to Plizz in a non-compliant form, Plizz will give The Client the option to either reject such transactions from tax accounting books or to let Plizz make the necessary corrections, and contact vendors if need be, for a 300 THB fee per invoice.
• Any other services provided by Plizz’s accounting team which is out of the scope mentioned under no.2, such as but not limited to Annual Statutory Audit, required opinions on specific issues, clarifications with Revenue Department will be subject to separate quotes and billings.
• Messenger services for documents collection/expedition from/to The Client, vendors, customers, government offices, for payments processing at bank, etc…, will be charged at the rate of 200 THB per trip.
• Should The Client request Plizz to print accounting documents such as files sent to Plizz electronically required to be archived in hard copies for tax compliance purpose, Plizz will charge the Client at the rate of THB 5 per page.
• The above-mentioned fees are exclusive of VAT, governmental fees and possible penalties.
• Above described fees will not apply if any specific pricing conditions were granted to The Client.
• Plizz fees are invoiced on the tenth day of each month and due by the 15 th of each month.
• Fees are subject to periodic review on annual basis.

7. Means of payments

Monthly fees shall be prepaid within 15 calendar days each month by credit card, Promptpay, Direct Debit or Bill Payment (Category: “Goods & Services”, Company: “Plizz (Thailand)”). Plizz will send invoices to The Client on the 10th of every month, unless agreed otherwise.

8. Termination 

• The Client may terminate Plizz services under this Accounting Services Agreement by giving written notice 1 full accounting period in advance, i.e a termination notified to Plizz in the middle of the month will be effective on the last day of the following month. Should The Client terminate Plizz services, such termination will not affect The Client’s responsibility for paying outstanding and accrued fees and expenses incurred for actual services performed prior to termination or afterwards in connection with an orderly transition. Plizz may withdraw as The Client’s service provider in case:
•    The Client fails to pay the due invoices
•    The Client fails to comply with the terms of this Accounting Services Agreement
•    The Client fails to respond to correspondences when required;
•    If Plizz perceives at its sole discretion that (i) the necessary mutual trust and confidence required for a work relationship between The Client and Plizz no longer exists; or (ii) a conflict of interests arises.
• In the event that The Client terminates this Accounting Services Agreement, or Plizz withdraws as The Client’s counsel, Plizz shall be entitled to retain any of the property including papers in its possession or under its control until all the out-standing amounts for services rendered to The Client have been fully paid to Plizz.

9. Other conditions 

• If an employee of Plizz will be hired to The Client’s company or any related company during the term of the contract and till one year after the end of the agreement, The Client shall pay a fee to Plizz equivalent to 50% of the employee’s last annual gross salary.
• Plizz has the right to assign tasks of the contract to a subcontractor. In this case Plizz has to ensure the dutifully execution.
• It is standard procedure for Plizz to limit its liability. In this regard we set out below our standard limitation of liability clause, which applies to this engagement. The maximum liability of Plizz, its partners, directors and employees for any loss or damage suffered by you arising out of or in respect of the services provided in connection with this engagement, however the loss or damage is caused, including our negligence, shall be limited to the fees charged and recovered for the services.
• Plizz will not be responsible or liable if information material to our task is withheld or concealed from us or wrongly represented to us, or if The Client or its authorized intermediary has delivered documents or respective data late, incorrect or incomplete.

10. Governing law

• This Agreement and all its subsequent variations shall be subject to, governed by and construed in accordance with the laws of the Kingdom of Thailand for every purpose.

11. Privacy Policy 

At Plizz, we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to The Client, in the clearest way possible, how we treat personal information. We encourage The Client to read this Policy carefully. It will help The Client make informed decisions about sharing The Client’s personal information with us.

By accessing our Website and using our Services, The Client consent to the terms of this Policy.

Plizz collects The Client’s personal information 

Plizz is a provider of Accounting Services, and gives business owners and their advisors real-time visibility of a business’ financial position through its online platform.

The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.

Plizz may collect personal information directly from The Client when The Client:

• register to use the Service,
• use the Service,
• post to the Plizz Community forum or on our blog,
• contact the Plizz support team, and
• visit our Website.

The Client can always choose not to provide The Client’s personal information to Plizz, but it may mean that we are unable to provide The Client with the Service.

Plizz may receive personal information from The Client about others 

Through The Client’s use of the Service, Plizz may also collect information from The Client about someone else. If The Client provides Plizz with personal information about someone else, The Client must ensure that The Client is authorised to disclose that information to Plizz and that, without Plizz taking any further steps required by applicable data protection or privacy laws, Plizz may collect, use and disclose such information for the purposes described in this Policy.

This means that The Client must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, Plizz’s identity, and how to contact Plizz.

Where requested to do so by Plizz, The Client must also assist Plizz with any requests by the individual to access or update the personal information The Client have collected from them and entered into the Service. 

Plizz collects, holds, and uses The Client’s personal information for limited purposes 

Plizz collects The Client’s personal information so that we can provide The Client with the Service and any related services The Client may request. In doing so, Plizz may use the personal information we have collected from The Client for purposes related to the Services including to:

• verify The Client’s identity,
• administer the Service,
• notify The Client of new or changed services offered in relation to the Service,
• carry out marketing or training relating to the Service,
• assist with the resolution of technical support issues or other issues relating to the Service,
• comply with laws and regulations in applicable jurisdictions, and
• communicate with The Client.

By using the Service, The Client consents to The Client’s personal information being collected, held and used in this way and for any other use The Client authorizes. Plizz will only use The Client’s personal information for the purposes described in this Policy or with The Client’s express permission.

It is The Client’s responsibility to keep The Client’s password to the Service safe. The Client should notify us as soon as possible if The Client becomes aware of any misuse of The Client’s password, and immediately change The Client’s password within the Service or via the “Forgotten Password” process.

Plizz can aggregate The Client’s non-personally identifiable data 

By using the Service, The Client agrees that Plizz can access, aggregate and use non-personally identifiable data Plizz has collected from The Client. This data will in no way identify The Client or any other individual. 

Plizz may use this aggregated non-personally identifiable data to:

• assist us to better understand how our customers are using the Service,
• provide our customers with further information regarding the uses and benefits of the Service,
• enhance small business productivity, including by creating useful business insights from that aggregated data and allowing The Client to benchmark The Client’s business’ performance against that aggregated data, and
• otherwise to improve the Service.

Plizz uses Xero Cloud Accounting software which holds The Client’s personal information on servers located in the United States of America (the U.S.), and Plizz holds The Client’s personal data on servers located in Singapore. 

Plizz and Xero use top tier, third party data hosting providers’ (Rackspace, AWS, and Microsoft Azure, Digital Ocean) to host our Services on servers located in the U.S. and Singapore. If The Client is a non-U.S. resident and/or non Singapore resident, this means that The Client’s personal information will be transferred to the U.S. and Singapore.

Plizz and Xero have in place transfer mechanisms with all their third party data hosting providers that satisfy the requirements relating to Plizz’s transfer of data from to the U.S. and Singapore.

By entering personal information into the Services, The Client consents to that personal information being hosted on servers located in the U.S. and Singapore. While The Client’s personal information will be stored on servers located in the U.S. and Singapore, it will remain within Plizz and Xero effective control at all times. Each data hosting provider’s role is limited to providing a hosting and storage service, and we’ve taken steps to ensure that our data hosting providers do not have access to, and use the necessary level of protection for, The Client’s personal information. They do not control, and are not permitted to access or use The Client’s personal information, except for the limited purpose of storing the information. This means that Plizz does not currently “disclose” personal information to third parties located overseas.

If The Client does not want The Client’s personal information to be transferred to a server located in the U.S. or Singapore, The Client should not provide Plizz with The Client’s personal information or use the Service.

Plizz takes steps to protect The Client’s personal information 

Plizz is committed to protecting the security of The Client’s personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. The Client’s personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities Entrust & GTE Cybertrust for Xero and Comodo ECC Certification Authority for Plizz, and all Data transferred between The Client and the Service is encrypted. 

However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that The Client’s information will be secure at all times. Transmission of personal information over the Internet is at The Client’s own risk and The Client should only enter, or instruct the entering of, personal information to the Service within a secure environment.

We will advise The Client at the first reasonable opportunity upon discovering or being advised of a security breach where The Client’s personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

Plizz only discloses The Client’s Personal Information in limited circumstances 

Plizz will only disclose the personal information The Client have provided to us to entities outside the Plizz group of companies if it is necessary and appropriate to facilitate the purpose for which The Client’s personal information was collected pursuant to this Policy, including the provision of the Service.

Plizz will not otherwise disclose The Client’s personal information to a third party unless The Client has provided The Client’s express consent. However, The Client should be aware that Plizz may be required to disclose The Client’s personal information without The Client’s consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify The Client if we are required by law to disclose The Client’s personal information.

Plizz does not store The Client’s credit card details 

If The Client chose to pay for the Service by credit card, The Client’s credit card details are not stored by the Service and cannot be accessed by Plizz staff. The Client’s credit card details are encrypted and securely stored by Direct Payments Solutions Limited to enable Plizz to automatically bill The Client’s credit card on a recurring basis. 

The Client may request access to The Client’s personal information 

It is The Client’s responsibility to ensure that the personal information The Client provides to us is accurate, complete and up-to-date. The Client may request access to the information we hold about The Client, or request that we update or correct any personal information we hold about The Client, by setting out The Client’s request in writing and sending it to us at [email protected] .

Plizz will process The Client’s request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet The Client's request, we will let The Client know why. For example, it may be necessary for us to deny The

Client’s request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process The Client’s request in the manner The Client has requested. In some circumstances, it may be necessary for us to seek to arrange access to The Client’s personal information through a mutually agreed intermediary (for example, the Subscriber).

We’ll only keep The Client’s personal information for as long as we require it for the purposes of providing The Client with the Service. However, we may also be required to keep some of The Client’s personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

Plizz uses cookies 

In providing the Service, Plizz utilises "cookies". A cookie is a small text file that is stored on The Client’s computer for record-keeping purposes. A cookie does not identify The Client personally or contain any other information about The Client but it does identify The Client’s computer.

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on The Client’s hard drive for an extended period of time) and “session ID cookies” (cookies that expire when The Client close The Client’s browser) on the Website to, for example, track overall site usage, and track and report on The Client’s use and interaction with ad impressions and ad services.

The Client can set The Client’s browser to notify The Client when The Client receive a cookie so that The Client will have an opportunity to either accept or reject it in each instance. However, The Client should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

We do not respond to or honour “Do Not Track” requests at this time.

The Client can opt-out of any email communications 

Plizz sends billing information, product information, Service updates and Service notifications to The Client via email. Our emails will contain clear and obvious instructions describing how The Client can choose to be removed from any mailing list not essential to the Service. Plizz will remove The Client at The Client’s request.

The Client is responsible for transfer of The Client’s data to third-party applications 

The Service may allow The Client, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including The Client’s personal information, electronically to and from third-party applications. Plizz has no control over, and takes no responsibility for, the privacy practices or content of these applications. The Client is responsible for checking the privacy policy of any such applications so that The Client can be informed of how they will handle personal information. 

This policy may be updated from time to time